Sharing food – nourishing others - is one of the simplest, most powerful ways of showing we care. And City Harvest is committed to doing just that, across London and beyond.
In doing so, we help solve some of London’s biggest problems: Waste. Inequality. Isolation.
By re-distributing food that would otherwise be wasted, we make businesses more sustainable and more impactful. We take food to grassroots organisations that feed some of our most vulnerable and deserving fellow Londoners: The oldest. The youngest. The newest arrivals and the people with the deepest roots in the city.
We connect communities. Our drivers become the lifeblood of a network that connects people from all walks of life and makes for a happier, healthier, safer city for all.
OURMission & Vision
Our Mission - To reduce food insecurity and protect the planet by diverting quality, nutritious, edible surplus food from waste and redistributing it to those facing food poverty.
Our Vision - Cities where all people have access to fresh, nourishing food and no good food is wasted from within the food supply chain.
what we do!
City Harvest was founded in 2014 by a small group of people, who came together to address food waste and food poverty in the capital, forming London's first food redistribution charity.
HOW WE DO IT
Who we support
City Harvest puts surplus food to good use in a sustainable way by delivering free food for over 1 million meals a month to 350+ charities, including; children’s programmes, food banks, refuges for women fleeing domestic violence and families fleeing war-torn countries, and local groups across London welcoming the elderly and isolated.
Our geographic presence ensures we reach London’s most deprived areas with the most nutritious food possible. Acton is home to our 13,000 sf. HQ depot with easy access to many food manufacturers and distributors. City Harvest has an East London strategic satellite site in New Spitalfields Market providing access to large volumes of fresh produce.
Social Impact for Stakeholders - SROI
As a sustainable solution, City Harvest and its partners proudly join together to generate positive social impact, supporting those most in need and rescuing food, people, and the planet. Every £1 donated generates £12 in social return.
By donating food, funding, skills and valuable volunteering time, businesses throughout the UK, including a growing number of B Corps, nourish thousands of people in their local communities and prevent climate change.
We Align with 9 SDGs
City Harvest’s food rescue model addresses 9 of the 17 goals. City Harvest is a key driver in community engagement as we help our corporate partners and food donors extend their efforts to tackle the SDGs via our sustainable solution to ending hunger and waste.
The United Nations Sustainable Development Goals (SDGs) are a universal call to action to end poverty, protect the planet and ensure that all people enjoy peace and prosperity.
Keep our vans rolling
By supporting us financially and making a donation you can help us to feed families in desperate need.
City Harvest (“we”) promises to respect any personal information you share with us and to keep it safe. We aim to be clear when we collect your information and not do anything you wouldn’t reasonably expect.
In May 2018, we will be moving to be an ‘opt-in only’ communication policy. This means that we will only send marketing communications to those people who have explicitly stated that they are happy for us to do so. Our marketing communications include quarterly newsletters which highlight some of the recent work and people we have been involved with in carrying out our mission to address food poverty and waste.
Where we collect information about you from
We collect information in the following ways:
• When you give it to us DIRECTLY
You may give us your information in order to make a donation, attend a City Harvest event or communicate with us. Sometimes when you support us, your information may be collected by an organisation working for us, but we are responsible for your information at all times.
• When you give it to us INDIRECTLY
• When you give permission to OTHER ORGANISATIONS to share your information or when it is available publicly
We may combine information you provide to us with information available from external sources in order to gain a better understanding of our supporters. The information we get from other organisations may depend on your privacy settings or the responses you give, so you should regularly check them. This information comes from the following sources:
• Social Media
Depending on your settings or privacy policies for social media and messaging services like Facebook, WhatsApp or Twitter, you might give us permission to access information from those accounts or services.
• Information available publicly
This may include information found in places such as Companies House and information that has been published in articles/ newspapers or on websites.
• When we collect it as you use our WEBSITE
In addition, the type of device you are using to access our website or apps and the settings on that device may provide us with information about your device, including what type of device it is, what operating system you are using, what your device settings are, or why a crash has happened. Your device manufacturer or operating system provider will have more details about what information your device makes available to us.
What personal information we collect and how we use it
The type and quantity of information we collect and how we use it depends on why you are providing it.
If you support us, for example by making a donation, or if you volunteer, fundraise, or attend an event, we will usually collect:
• Your name
• Your contact details
We will mainly use your information to:
• Provide you with the information you asked for
• Administer your donation or support your fundraising, including processing gift aid
Building profiles of supporters and targeting communications appropriately
With your consent, we may contact you from time to time to let you know how your support has helped further our mission to tackle food poverty and waste in London. We may include information on how to give again. Our aim is to make it easy for you to tell us how you want us to communicate, in a way that suits you. Our communications will include information on how to opt out when we send you marketing. If you don’t want to hear from us, that’s fine. Just let us know when you provide your data or contact us at firstname.lastname@example.org.
We will not sell or share personal information to third parties for the purposes of marketing. But, if we run an event we may enlist the services of a third-party organisation and your details may need to be shared. However, the third-party would be bound by a confidentiality agreement with us, which would prevent them from using this information for any other purpose.
If you are under 18 and use our website for information about fundraising or supporting City Harvest, please let an adult know.
How we keep your information safe and who has access to it
We will ensure that there are appropriate technical controls in place to protect your personal details. For example our online forms are always encrypted and our network is password-protected and routinely monitored.
We will undertake regular reviews of who has access to information that we hold to ensure that your information is only accessible by appropriately trained staff, volunteers and contractors.
We may use external companies to collect or process personal information on our behalf. We do comprehensive checks on these companies before we work with them, and put a contract in place that sets out our expectations and requirements, especially regarding how they manage the personal information they collect or have access to. We may need to disclose information if required to the police, regulatory bodies or legal advisors.
We will only ever share your information in other circumstances if we have your explicit consent.
Keeping your information up to date
As far as possible, we will only use publicly available sources and information provided to us as described above to keep your records up to date.
We would really appreciate it if you let us know if your contact details change.
Your right to know what data we hold about you, make changes or ask us to stop using your information
You have a right to ask us to stop processing your personal information, and if it’s not necessary for the purpose you provided it to us for (e.g. processing your donation or registering you for an event) we will do so.
If you want to access your information, send a description of the information you want to see and proof of your identity by post to City Harvest, Unit 8, Acton Park, London W3 7QE. We will not accept such requests by email so we can ensure that we only provide personal information to the right person.
If you have any questions please send these to email@example.com and for further information see the Information Commissioner’s guidance at https://ico.org.uk/for-the-public/personal-information.
If you have any questions, comments or suggestions, please let us know by contacting firstname.lastname@example.org
Contacting us about this Policy or to make a complaint
If you have any queries about this Policy or any complaints with regard to the administration of the Policy please contact us by email at: email@example.com, or by sending a letter to City Harvest, Unit 8, Acton Park London W3 7QE .
What are cookies?
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work better, as well as to provide information to the owners of the site. A cookie often contains a unique number, which can be used to recognise your computer when a user of your computer returns to a website that it visited previously.
Changing your cookie preferences
The "Help" menu in the toolbar of most web browsers will tell you how to change your browser's cookie settings, including how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether.
For a full explanation of what cookies are and information on how to block them using the settings on your Internet browser, go to the UK Information Commissioner’s Office cookie webpage, at https://ico.org.uk/for-the-public/online/cookies.
We have classified our cookies into two broad types - 'first party cookies' and 'third party cookies':
First party cookies are cookies that are served directly by the website operator to your computer and are often used to recognise your computer when it revisits that site and to remember your preferences as you browse the site.
Third-party cookies are served by a service provider on behalf of the website operator and can be used by the service provider to recognise your computer when it visits other websites. Third-party cookies are used for a variety of reasons, most commonly used for website analytics or advertising purposes. More details are provided in the third party cookie section (below).
In addition, cookies may be either 'session cookies' or 'persistent cookies'. Your computer automatically removes session cookies once you close your browser. Persistent cookies will survive on your computer until an expiry date specified in the cookie itself, is reached.
First Party Cookies
Information about first-party cookies used by Strikingly on our site can be found on the Strikingly support page, located at: https://support.strikingly.com/hc/en-us/articles/214364818-Strikingly-s-Privacy-Policy
Cookies set by third parties
If you go on to a page on our website that contains embedded content, for example YouTube or Twitter, you may be sent cookies from these websites.
We do not control the setting of these cookies, so we suggest you check the third party website for more information about their cookies and how to manage them.
Further information about cookies and how to control their use is available from http://www.allaboutcookies.org and http://www.youronlinechoices.eu.